SHIPPING & RETURNS
Thank you for shopping at Håfa Brand.
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Following are the terms and conditions that constitute our Shipping & Return Policies.
SHIPPING POLICY
All orders are processed within 2-3 business days. Orders will not be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
RETURN & REFUND POLICY
CONTACT US
If you would like to make a return, please read through our policy below. We want to ensure you are completely satisfied with your purchase.
If you wish to return your item, we must receive your request within 30 days from the date you received item. To be eligible for a return, your item must be unused and the same condition you received it. The item must be in the original packaging.
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Once we receive your returned item, we will review your request and inspect the item. We will send you an email to confirm that we have received your item and are processing your request. We will follow up with another email once the request has been processed to inform you on the approval status.
If your return is approved, we will initiate a refund to your original method of payment within two weeks. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund. Shipping costs are nonrefundable.
If you may have any questions or if there is anything we can do to improve your experience, please contact us at info@hafabrand.com.